Training Plan Terms

Refund Policy for eLearning Marketplace Trainer Learning Management System Plans

Our eLearning marketplace is committed to providing exceptional services and support to our customers. We understand that there may be instances where you need to request a refund for your purchase of a Trainer Learning Management System (LMS) plan. Below, you will find our refund policy, tailored to ensure transparency and fairness for all parties involved:

  1. Refund Eligibility:

    • Refunds may be requested within a specified timeframe from the date of purchase, as outlined in our refund policy.
    • To qualify for a refund, customers must meet the eligibility criteria specified in the refund policy, which may include valid reasons for the refund request and adherence to the terms and conditions outlined therein.

  2. Non-Refundable Items:

    • Certain items or services may not be eligible for refunds, as specified in our refund policy.
    • Customers should review the terms and conditions of their purchase to determine the refund eligibility of specific items or services.

  3. Refund Process:

    • Customers seeking a refund should follow the procedure outlined in our refund policy, which may involve contacting our customer support team and providing relevant information regarding the purchase and reason for the refund request.
    • Our team will review refund requests in accordance with our refund policy and may request additional information as necessary to process the refund.

  4. Refund Amount:

    • The amount refunded to customers will be determined based on the terms and conditions specified in our refund policy.
    • Customers should review the refund policy to understand any applicable fees or deductions that may impact the refund amount.

  5. Cancellation of Subscription Plans:

    • Subscription-based plans may be cancelled in accordance with the terms and conditions outlined in our refund policy.
    • Customers should review the terms of their subscription plan to understand the cancellation process and any associated refund implications.

  6. Dispute Resolution:

    • In the event of a dispute regarding a refund request, customers are encouraged to follow the dispute resolution process outlined in our refund policy.
    • Our team will work diligently to address any concerns or disputes in a fair and timely manner.

  7. Policy Changes:

    • Our refund policy is subject to change at our discretion, and any updates or modifications will be communicated to customers in accordance with our terms and conditions.
    • Customers should review the refund policy periodically to stay informed of any changes or updates.

By engaging with our eLearning marketplace and purchasing a Trainer LMS plan, customers acknowledge and agree to abide by the terms and conditions outlined in our refund policy. If you have any questions or require further assistance, please don't hesitate to contact our customer support team for guidance.