Company: eLearn Marketplace Ltd.
1. Introduction
We at eLearn Marketplace (“we”, “our”, “us”) value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, purchase digital products, or otherwise interact with us.
2. Data We Collect
We may collect the following personal data:
- Identity Information: name, username.
- Contact Information: email address, phone number.
- Payment Information: transaction details (handled securely by third-party payment processors).
- Usage Data: browsing behavior, pages visited, time spent, device and browser information.
- Technical Data: IP address, operating system, device identifiers.
- Communication Data: messages and emails you send us.
3. How We Collect Data
We collect data when you:
- Register an account.
- Purchase or download digital products.
- Subscribe to newsletters or marketing.
- Use our website (via cookies and tracking technologies).
- Contact customer support.
4. How We Use Your Personal Data
We use your data to:
- Provide and deliver digital products.
- Process payments securely.
- Communicate order confirmations, updates, and support.
- Improve our website, products, and services.
- Send marketing (only with your consent).
- Comply with legal requirements.
5. Legal Basis for Processing (UK GDPR)
We rely on one or more of these legal bases:
- Contractual necessity: to fulfil orders and services.
- Consent: when you agree to marketing communications.
- Legitimate interests: to improve services, prevent fraud, and protect rights.
- Legal obligation: to comply with UK law.
6. Cookies & Tracking
We use cookies and analytics to:
- Improve user experience.
- Understand website usage.
You may manage cookies via your browser settings.
7. Sharing Your Data
We may share data with:
- Service providers: payment processors, email platforms.
- Legal authorities: if required by law or legal process.
- Business partners: only if you consent.
We do not sell personal data to third parties.
8. Data Security
We implement technical and organizational measures to protect your data. However, no system is completely secure; we strive to minimize risk.
9. Data Retention
We retain personal data only as long as necessary for:
- Fulfilling services.
- Legal compliance.
- Legitimate business purposes.
10. Your Rights (Under UK GDPR)
Depending on your situation, you have the right to:
- Access your data.
- Correct inaccurate data.
- Delete your data (right to be forgotten).
- Restrict or object to processing.
- Port your data.
To exercise your rights, contact us at [Contact Email].
11. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this policy. If material changes occur, we will notify you via email or the website.
13. Contact Us
If you have questions about this Privacy Policy, contact us via our contact form.